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RRD Buzz is a global employee communication platform that’s available via mobile app and desktop. This platform serves as a digital experience that keeps RRD employees up to date on company news and connects employees to what is happening around RRD.
For the first time in the company’s history, RRD Buzz serves as a central place for the entire RRD community - bringing together thousands of employees from hundreds of locations across the globe!
How should I get started?
- Get Started
1
Download the app or login on your computer
- To get started please download the RRD Buzz app from the instructions on the next tab
- OR visit https://onfirstup.com/rrd/rrd from your desktop or laptop computer
- You must choose single sign-on (SSO) to sign in and enter your RRD credentials. You won't be able to create a new username if you have an RRD email.
2
Create your profile
Once on the homepage click on the person icon in the top right corner, under “account” click “edit profile” and upload a photo of yourself and fill out the settings, including preferred time zone, pronouns, birthday, etc. This step is optional, but encouraged to make interacting more personal.
3
Explore RRDBuzz!
Follow topics, stay up to date on company news & announcements, read and "like" posts within topics.
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- Download Now
Download on Apple iOS / Google Play
To download the app via Apple Store or Google Play on your smartphone, follow the instructions below:
1
Download the app
For iOS devices, you will need to use Safari to download the app from the Apple App Store
Choose from one of the two options below:
Text to download
- On your smartphone, text “rrd” to 45411
- You’ll receive an automated response with a link to download the RRD Buzz app from the Apple App Store or Google Play store
Scan the QR code
- Scan the QR code to be directed to download the RRD Buzz app from the Apple App Store or Google Play store
2
Sign-in
If you have an RRD email address and password
- You must choose single sign-on (SSO) to sign in, instead of username
- Enter your employee ID and password you use for your work computer and follow the instructions to authenticate through SSO
- You may be directed to complete authentication with Duo Mobile. Follow the usual prompts
If you DON’T have an active RRD email address and password
- You must choose username to sign-on, instead of SSO
- Tap “Don’t have an account? Join now” at the bottom
- Create a username, create a password, and click “Join Now”
- You will be prompted to answer two challenge questions: employee ID and last name
3
You’re in!
To access RRD Buzz on your desktop, visit onfirstup.com/rrd/rrd/. Follow the same sign-in prompts as above.
RRD Buzz
Hourly and salary employees can join topics of interests, view corporate communications, stay up to date on happenings around RRD
GMail
Corporate communications, email, calendaring, managing tasks and teams
GChat
Instant messenger with 1:1 discussions with colleagues
InsideRRD
Intranet for job-related resources, policies, and tools
We’re just getting started
RRD Buzz will build and grow over time with our community! Join today and stay tuned for exciting updates as the platform expands to provide the best user experience. Want to share feedback with the RRD Buzz team? Please email rrdbuzz@rrd.com.
FAQs
What is RRD Buzz?
RRD Buzz is a global employee communication platform that’s available via mobile app and desktop. This platform serves as a digital experience that keeps RRD employees up to date on company news and announcements and connects employees to what is happening around RRD. Using RRD Buzz is completely voluntary and is not expected or required for you to perform your job duties. It does not replace other tools or methods for delivering essential communications.
Who can access RRD Buzz?
Anyone who is an RRD employee can access RRD Buzz. Wherever you are in the company, whatever role, location, department or country, you can connect on the app - anytime, anywhere.
Is using RRD Buzz voluntary?
Yes, using RRD Buzz is completely voluntary and is not necessary for the performance of your job duties or responsibilities as an RRD employee.
Will I get compensated for the time or data I use while on RRD Buzz?
No, using RRD Buzz is voluntary and is not necessary for the performance of your job duties or responsibilities as an RRD employee; as such, time spent on RRD Buzz is not considered compensable work hours. Further, because use of RRD Buzz is completely voluntary and not necessary for the performance of job duties or responsibilities as an RRD employee, and because RRD Buzz app’s data usage is minimal, there will be no stipend, reimbursem*nt, or compensation for using it.
Where else can I receive company news?
RRD Buzz does not replace other tools or methods for delivering essential communications. Business critical communications will still be shared via email and through management. Plant leaders are encouraged to continue to print out and post company communications.
Can I use RRD Buzz during work hours?
All company policies and safety protocols regarding use of mobile devices at work apply. If your role prohibits use of a cell phone on the job, you can’t access RRD Buzz. However, you’re encouraged to catch up on the app while on break. If your role allows for use of technology during work hours, you can access RRD Buzz during regular hours.
Why should I join RRD Buzz?
The entire purpose of RRD Buzz is to connect all colleagues to each other and the organization. As topics are built out, you can join areas of interest with colleagues and create communities to build upon RRD’s culture. As well, it enables you to seamlessly access emails from Corporate Communications, and stay up to date on the latest company news, events, cultural celebrations, and announcements. The more you engage with the platform, the more value you will get out of it.
How can I get involved in RRD Buzz?
We encourage you to engage in the RRD Buzz community! You can get involved by reacting to posts with likes, posting photos and articles, showcasing company pride, answering polls, and more. As RRD Buzz grows, we will add more features and ways to interact with content.
Can I post content in RRD Buzz topics?
From the start, there will be three topic channels open for shared content. Of note, RRD Buzz is accessible and open to all RRD employees. With that in mind, posts will be public to the entire audience and are not confidential.
- Employee Appreciation - Channel for recognizing your colleagues
- Window into RRD - Happenings around RRD, team celebrations & holidays, company history, awards, RRD pride
- Diversity Equity & Inclusion - cultural events, celebrations of holidays and heritage, sharing of information to great greater understanding and bring together employees of all backgrounds
I’d like to post on RRD Buzz. What content type do I select?
Video: You’re sharing a video file or video link. A video link will auto-generate content
Video posts are some of the most engaging content you can publish. The video upload tool can handle up to 500 MB, and a variety of video formats (MP4, MOV, etc.), but it’s recommended to use smaller videos if possible. The smaller the video file size, the more friendly your post will be to slower data connections.
Image: You’re sharing an image file and short text. You’d like to write your own content
Image posts are ideal for very visual content. The text is downplayed and the image is treated as front and center. Image posts are almost as engaging as videos.
Note: You’re sharing short text and have no supporting assets
Notes are one of the quickest posts to create. Note posts are perfect for quick, text-only updates, like announcements or quotes. When creating a note, you can select the color associated with the note.
For long messages it’s recommended you select “Articles”. If your note's caption reaches too many characters a prompt will appear asking if you would like to convert your note to an article. Once you click the link and convert the post to an article type, you cannot revert it back to a note post.
Article: You’re sharing long text, creating custom content and have files to attached
Article posts are perfect for extensive hand-written content. There are many features for customization, including unlimited character count and code view which lets you use HTML to embed content, upload and attach files, and more. We recommend viewing the word count and estimated read time to help you gauge the length of your post.
Link: You’re sharing a link to a webpage with auto-generated content
Link posts are a great way to drive members to external sites such as RRD.com, insideRRD or even useful online articles. Generally, if you have a URL or link, the first content type you should consider creating is a link post. Link posts are one of the quickest posts to make, as link posts automatically generate an image, title, and description based on the original website. While creating a link post, just paste the URL into the “Enter a URL field”:
The auto-generated information can be customized:
- Choose between multiple images (if available)
- Upload your own image
- Edit the title/description
What should not be posted on RRD Buzz?
Please be respectful and keep RRD Buzz a positive, safe space for employees. The same principles and guidelines found in RRD policies, including RRD's Social Media policy (HR 4-21), apply to your activities on RRD Buzz. Engaging in any harassing, threatening, intimidating, or discriminatory conduct or making maliciously false statements on RRD Buzz is prohibited and may result in disciplinary action. If you see someone engaging in this conduct, you have the ability to report their post or comment through RRD Buzz.
User-submitted content is subject to review by program administrators before being posted and similar to email and Google chat, copies of RRD Buzz will be saved by IT and accessible by management.
Can I share photos and videos?
Any photos or videos taken on ANY RRD properties or ANY events need to be reviewed by legal or ITG PRIOR to posting
Will downloading RRD Buzz give RRD access to my personal information and data on my phone?
No, RRD will NOT have access to data or personal information on your phone outside of the app. The company will not be able to monitor your location or activity.
I forgot my password for RRD Buzz. How do I reset it?
If you have an RRD email (and use SSO to sign on)
Your password will automatically update when you update your password on your work computer so you should not need to reset your password through RRD Buzz.
If you DON'T have an active RRD email (and use username to sign on)
On the RRD Buzz login page, click “username” then "forgot your password'. You will be prompted to enter challenge information. Once entered correctly, you can create a new password.
I forgot my username for RRD Buzz. How do I reset it?
If you forget your username for RRD Buzz, you will need to submit an IT Helpdesk ticket and request to have your username reset. Follow your normal process for submitting a help desk ticket.
What is FirstUp?
FirstUp is the technology platform on which RRD Buzz is built. You may notice their name in the URL for RRD Buzz.
Where can I find help using RRD Buzz?
Contact RRD IT Support team at 1-800-RRD-HELP
What do I need to know about the Terms of Use and Privacy for using RRD Buzz?
In addition to the RRD Buzz Terms of Service and Privacy Policy, please keep the following in mind when using RRD Buzz:
Use of RRD Buzz is voluntary and not required for your job duties. Downloading RRD Buzz will not give RRD access to any other personal information or data that may be on your phone outside of the app. As use of RRD Buzz is voluntary and the app’s data usage is minimal, there will be no stipend or compensation for using it on your personal device.
Please be respectful of your co-workers while engaging on the platform. Engaging in any harassing, threatening, intimidating, or discriminatory conduct or making maliciously false statements on RRD Buzz is prohibited and may result in disciplinary action.
