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The latest reports from users having issues in Albuquerque come from postal codes 87198, 87107, 87121, 87114 and 87111.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,736 ratings
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Problems in the last 24 hours in Albuquerque, New Mexico
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Albuquerque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Albuquerque, Bernalillo County, New Mexico
The most recent Comcast Xfinity outage reports came from the following cities:Albuquerque.
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| City | Problem Type | Report Time |
|---|---|---|
 Albuquerque | Internet | |
| Albuquerque | Internet | |
| Albuquerque | Wi-fi | |
| Albuquerque | Internet | |
| Albuquerque | Internet | |
| Albuquerque | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Albuquerque, New Mexico
Latest outage, problems and issue reports in Albuquerque and nearby locations:
- Aaron Ketner (@iAMKetner) reported fromAlbuquerque, New Mexico
@xfinitymobile and @VZWSupport @verizon please get your act together. Cell service coverage is getting horrendous. Can’t even stay connected with Xfinity support on the phone. Used to have full coverage at home and office but non-existent for me and my friends with Verizon.
- charles solo🏁 (@ichuck82) reported fromAlbuquerque, New Mexico
@Xfinity I need some support for my work at home situation. First call I was hung up on by your system then I’ve called back a second time.
- Kapono Peiper (@Kapono_P) reported fromAlbuquerque, New Mexico
@Xfinity WTF is going on with my bill 🐎💩
- Jami Seymore (@JamiSeymore) reported fromAlbuquerque, New Mexico
@DDillardTV Love roku!!! But unfortunately I feel that’s the case with my network apps, no matter the device (roku in my living room, firetv in bedroom). I have Xfinity too and most don’t accept that on either device 😕
- Gerry Jurrens N2GJ (@N2GJ) reported fromAlbuquerque, New Mexico
@cbsaahelp @bethany821 Still no resolution of the Nexstar debacle @DIRECTV is going to lose me as a customer after 14 years very, very soon. Since I have Comcast internet already, it will be easy to dump satellite & just do streaming. @CBSAllAccess will also be a casualty for good. Plenty of choices
- Andrew Pacheco (@MLVC2001) reported fromAlbuquerque, New Mexico
Big shout out to Lindsey at customer service for @Xfinity I called customer service for my internet and she took care of it like a pro and was very professional!! Kudos to you!!!
- llj (@LLJ90806) reported fromAlbuquerque, New Mexico
Come on @comcast get your sh*t together and stop going down every 10 min. Wtd
- Hello North ⭐ (@hellonorthstar) reported fromAlbuquerque, New Mexico
Comcast tech decided to poke around right before I started streaming. And now the whole thing is down. Lovely.
- SamanthaValtierra (@DammSammm) reported fromAlbuquerque, New Mexico
High key pissed I couldn’t transfer my direct tv service over here so I won’t have the Sunday NFL ticket 💔 &&&&& I have to get Xfinity, how sh*tty 🙄🥴
- Cynthia Nagle (@cynthianagle) reported fromAlbuquerque, New Mexico
@comcast See my reply in this thread. Also, we were notified that the outage was over about AN HOUR AFTER we found that service was restored. Please do better, @comcast @Xfinity.
- MyOpsNet (@MyOpsNet1) reported fromAlbuquerque, New Mexico
@Xfinity is the worst! Geez come on really!
- Kayy (@kayyvazx) reported fromAlbuquerque, New Mexico
Hey @comcastcares @Xfinity I’m lucky enough to still have my job, but thanks to an outage with NO information about it & NO way to get in touch with a human, I CANT WORK.
- abqguy2.0 (@abqguy2) reported fromAlbuquerque, New Mexico
@comcastcares We have decided it’s too costly, and we will visit the store to return the boxes and cancel the service. #cordcutting #recession #overpriced #pricegouging #betterLTEspeeds
- Popular Artist (@NothinButMurph) reported fromAlbuquerque, New Mexico
@Xfinity FIX YOUR ******* INTERNET JESUS CHRIST THIS SERVICE HAS BEEN TRASH THESE PAST FEW WEEKS AND STARTING TO REALLY ******* FRUSTRATE ME
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@ChrizteeNurse @Xfinity I can, but the data charges will be outrageous due to the photo/video files. I am also not great with one finger typing. The work around solutions are limping at best...face plant at worst.
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@TravelingShinto I gave CenturyLink over two weeks and over 15 hours of my time with more than a dozen customer service reps. The box down the road got hit by a car. They said they would send a crew to fix it. Still mangled. The bundle with XFinity is cheaper. There aren't many options in my area
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
Had an appt. with @XFINITY this morning. No call, no show. Called customer service. The rep apologized, said a tech would call. Nope. Called back. Evidently everything cancelled due to Covid. Not sure when I will have internet available again. Impossible to work from home.
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@PFlowerstone @Xfinity I am livid. No communication. They didn't mention 2 weeks of waiting when I set up service 2 weeks ago. Now there is no way to know when I will have internet. I am getting apologies, but no appt or problem solving. Exasperated.
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@GiraffesInc @Xfinity I don't have internet. Not paying for a service I don't have. CenturyLink is no better. The crushed box down the road is now in a body bag...they never repaired it. It has been over a month since I reported it.
- Vanilla Cone 🍦 (@abbysedler99) reported fromAlbuquerque, New Mexico
If anyone has an xfinity log in I can use please lmk, my WiFi is down :(
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- asa (@asadishon) reported
nerd tweet… but I can’t wait for Comcast to inevitably tell Disney to run them their coin for that 33% of Hulu. Hoping Disney will restructure the entire 20th Century / FX team to push Hulu as their HBO competitor because FX has been carrying that service on its back.
- Andrew Michaels ❤✒ (@WriterAMichaels) reported fromLynnwood, Washington
@comcast Bye! Just ordered @ZiplyFiber Fiber after customer support would not honor simple promises sales made a few months ago. Let me rent modem and get unlimited data for $10 but use my better modem. Obsessive rules ended multi year customer relationship. #xfinity
- Chelsea Knight (@GorgeousChelsh1) reported
@XfinitySupport today I call xfinity they seeThat my billWas paid4 the mishap the CSR offered me aGoogle pixel 6a 4 free no-restrictions+ service courtesy to wipe my bill connect my service 4mishap back phone say I NOW can’t get FreePhone NVR telling me he’s run my credit
- brandon dutton (@bdutt81) reported
Any web designer Wana go in half and start an auction site as alternative to @eBay so they can't just do wtf they want. Or if not switch to @mercari_app . Idk how you go from 7% to 20 plus other random fees like Xfinity
- 💫Kainen💫 (@TheKainen) reported
what wifi service yall be using cause xfinity done lost they rabid *** mind, plus i dont need cable. Really just need wifi. My cable box is still in the box and i pay like 80 a month for that ***** by itself. Me and that modem besties tho
- NASCAR News Bot (@NASCARNewsBot) reported
News: A.J. Allmendinger will drop down to the Xfinity Series next year to drive the 90 for DGM Racing
- Joe (@pucks_and_pols) reported
@Laviator_ Comcast sucks on so many levels
- ✞ճճճ✞ (@DevlWearsTechno) reported
Ok businesses need to stop with the automated systems like fr. y’all got no idea how many people get enfuriated by having to talk to a robot that litterally cannot be bothered. People will cancel service… yeah I’m talking to you COMCAST 🤢
- Tony (@2634902a) reported
@newsfilterio You don't think Comcast has a bigger issue?
- Andres Felipe (@Pipe_591) reported
@comcast why is there always an outage? I work from home and this past week my internet has gone down at least 4 times. This is unacceptable, you should do better.
